How does a teleconsultation with Consultenligne work

A simple and easy process!

Book an appointment online

Choose the day and time that suit you. Connect to the teleconsultation via our provided link 10 minutes before it starts.

See the doctor

Describe your symptoms to a teleconsultation specialist doctor, with complete confidentiality and security from your computer, smartphone, or tablet.

You are taken care of

Receive medical advice for the pharmacy and coverage by Health Insurance.

Our partners

The Consultenligne medical community

All of our doctors are continuously trained in teleconsultation. They are registered with the National Medical Council (Conseil de l’Ordre des médecins) in France. We specialize in general medicine to serve you even better. As you can see, your health is our priority.

Your digital documents

Once the video consultation is over, easily access the secure downloads of your digital documents.

Consultation reimbursement

Direct billing is applied during the consultation. You might be able to get a reimbursement according to the current rules of French Health Insurance.

What our patients are saying

100% effective and useful site…

“I used Consultenligne to find a general practitioner that I had been looking for over 6 years. I found one 30 km from my home and another 14 km away. Previously, I had asked for help from the CPAM without success; they were of no help. Thank you, Consultenligne! I recommend this 100% effective and useful site to anyone struggling to find a doctor.”

Roland Comte

Vernouillet

I had an appointment with Dr. Benichou

“I had an appointment with this doctor very quickly. He was perfect, very attentive, very professional, clearly understanding the problem that brought me to see a doctor and asking pertinent questions. Nothing to complain about.”

Didier Mainte

Marseille

Easy to use! Same day appointment…

“If you need an appointment, at least here, it lets you consider your time best timeslot.”

Michèle DM

Paris

Reliable and secure

Your data securely stored

Secure data

Your data will always be confidential and hosted in a secure space.

Current standard

Our hosting complies with all current security requirements.

GDPR compliance

Our platform complies with CNIL regulations. No data is transferred outside the territory.

Need help?

Do you have a connection problem, lost your documents, or questions about how the teleconsultation works?